Value of Information (VOI) is a tool for determining which variables are most likely to reduce the uncertainty in a variable of interest.

The uncertainty (measured using Entropy for discrete variables), tells us how unsure we currently are about the state of a variable. For example, if a variable X has states False and True, and X is currently False with probability 0.6 and True with probability 0.4, this is much less certain than if X is False with probability 0.1 and True with probability 0.9.

The goal of Value of Information is to decrease this uncertainty, by telling us which other variables, if we know their state, are most likely to do so.

Value of information can be used to build troubleshooting applications. The variables which are most likely to reduce the uncertainty, are the questions the system should ask first.

The **Value of Information** window can be accessed by clicking the **Value of Information** button
on the **Analysis** ribbon tab.

Select the **Hypothesis** variable. This is the variable whose uncertainty you want to reduce, for example the target of a troubleshooting system.

The **Use current evidence** checkbox when true ensures that the calculations take into account any evidence currently set.

Click the **Calculate button** to perform the calculations. The **Hypothesis entropy** text box displays the current level of uncertainty.
And the table shows how other variables are likely to reduce that uncertainty in decreasing order.

The most useful column is

Hypothesis entropy reduction, which tells us the percentage by which the uncertainty metric is reduced.